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Cookie Policy

This Cookie Policy explains how OnlineSales, Inc. (collectively “OnlineSales.ai”, “we”, “us”, and “ours”), use cookies and similar technologies to recognize you when you visit OnlineSales.ai’s websites (including without limitation https://onlinesales.ai, https://knowledge.onlinesales.ai, https://apps.onlinesales.ai, https://audit.onlinesales.ai, https://c.o-s.io and any successor URLS, mobile or localized versions and related domains and subdomains), and the “Services” means OnlineSales.ai’s products, applications and services, in each case in whatever format they may be offered now or in the future.

It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website, mobile app or use an online platform. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites, mobile apps and online platforms faster and easier, as well as to provide reporting information.

Cookies set by the website and/or mobile app and/or platform owner (in this case, OnlineSales.ai) are called “first party cookies”. Cookies set by parties other than the website and/or mobile app and/or platform owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website and/or mobile app and/or platform (e.g. like advertising, interactive content and analytics).

The parties that set these third party cookies can recognise your computer or device both when it visits the website and/or mobile app and/or platform in question and also when it visits certain other websites and/or mobile apps and/or platforms.

Why Do We Use Cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and/or App and/or platform to operate, and we refer to these as “essential” or “strictly necessary” cookies.

Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites and/or App and/or platform. Third parties serve cookies through our Websites and/or App and/or platform for analytics and other purposes. This is described in more detail below.

Cookies Used By Our Websites:

Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Name Provider Purpose
__cfduid [x2] Buffer ActiveCampaign Used by the content network, Cloudflare, to identify trusted web traffic.
CookieConsent onlinesales.ai Stores the user’s cookie consent state for the current domain
PHPSESSID,SESS# ActiveCampaign, reddit.com Preserves user session state across page requests.
lprofile, _cookieconsent, _geo OnlineSales.ai Used to auto-authenticate a user’s Linkedin login on recurring visits. Stores the user’s cookie consent state for the current domain. Used to display Cookie Consent message to EU users.

Analytics and Preference Cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you.

Name Provider Purpose Opt Out Link
_ga, _gat, _gid google.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Google Analytics Opt-Out Link
lang Twitter.com Remembers the user’s selected language version of a website Twitter’s Privacy Policy

Marketing Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously re-appearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name Provider Purpose Opt Out Link
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Facebook’s Cookie Policy
lidc linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. Linkedin Opt-Out
NID google.com Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. Google’s Privacy Policy
PREF, VISITOR_INFO1_LIVE, YSC youtube.com Used by YouTube (Google) for storing user preferences. Google’s Privacy Policy
IDE doubleclick.net Used to check if the user’s browser supports cookies. DoubleClick Opt-Out
Intercom-id-h5gk3vmz, intercom-state, intercom.played-notifications intercom.com Enables Intercom to track user activities and any ongoing Intercom conversations. Intercom Cookie Policy

Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.

Name Provider Purpose Opt Out Link
__smSessionId, __smToken, __smWelcomeMatShown, initref, loid sumo.com Used to enable social sharing via the SumoMe plugin SumoMe’s Privacy Policy

Cookies used by our apps:

Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Name Provider Purpose
UA_TOKEN ubid OnlineSales.ai These cookies are used for authentication purposes.
client shop user OnlineSales.ai These cookies are used to track user’s web session on our platform

Cookies used on our clients website:

We use our own cookie (_ubid_cookie) on our client websites to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously re-appearing, ensuring that ads are properly displayed for advertisers, track user journey across different advertising channel and in some cases selecting advertisements that are based on your interests.

Visitors to OnlineSales.ai’s clients websites:

If you wish to opt out of OnlineSales.ai’s Data Tracking when you visit OnlineSales.ai’s Client Websites you can do so below.

You are opted-out. Click to Opt-In
You are opted-in. Click to Opt-Out

What about other tracking technologies?

Cookies are not the only way to recognise or track visitors to a website and/or mobile app and/or platform. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”).

These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites and/or App and/or platform. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you serve targeted advertising?

OnlineSales.ai and Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites and/or App and/or platform. OnlineSales.ai or these companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. OnlineSales.ai or these third parties may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by OnlinSales.ai or them using cookies or web beacons to collect information about your visits to this and other websites and/or mobile apps and/or platforms in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Websites and/or App and/or platform though your access to some functionality and areas may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser.

The instructions regarding cookies for the most widely-used browsers are available here

Chrome : https://support.google.com/chrome/answer/95647?hl=en&p=cpn_cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/PH19214?viewlocale=it_IT&locale=en_US
Internet Explorer: http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Do you have any questions?

If you have any questions about our use of cookies or other technologies, please email us at privacy@onlinesales.ai

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